Dear Rafał,
Thank you for your recent order with gearbest.
We are preparing to ship your order by DHL as you requested. However after checking in DHL's system, your address is located in a remote area. This involves an additional fee that is charged by DHL.
You may see here for more information about DHL's remote area delivery fee for international deliveries:
http://www.dhl-usa.com/en/express/shipp ... arges.htmlWe can offer you the following options to resolve this issue:
1) Go on and ship by DHL
Therefore you need to pay an extra charge to cover the remote shipping fees from DHL. If you choose this option we will send an invoice via PayPal.
Or,
Alternatively you can tell us another address which does not belong to a remote area.
Please indicate to us your delivery address as follows:
Consignee Name:
Detailed Address:
City:
State:
Postal Code:
Country:
Phone Number:
2) Ship by flat rate shipping
We will recalculate your shipping cost. Then, we will refund you any shipping fee difference once the package has been sent out /or send you an invoice to cover any difference.
The delivery will reach you within 10-25 working days.
IMPORTANT NOTE: Please reply to us within 3 business days. After this time frame, we will change the shipping method and ship your order out without further delays.
We look forward to hearing from you soon.
Thank you for your understanding.
Best Regards
Support Center
Gearbest Customer Service
http://www.gearbest.com/