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After consulting with the concerned department, I am sorry to inform you that your refund was unable to be processed successfully because of the delayed bank clearance.
Please be assured that it's our Financial Department's first top priority to work the issue with our bank. They estimate that you will get the refund within one month.
We sincerely apologize for the inconvenience that this has caused you and we highly appreciate patience and understanding in this issue.
If you have further question, please visit our Help Center at Contact Us or contact us any time
miesiąc czasu chyba ich poje*** ktoś też miał taki przypadek ?
