Dear Friend
We have created the shipment for your package. We have added the DHL_UK tracking number. It takes 3-5 working days to the UK. Then it takes 1-3 working days to the destination. Shipping may be delayed due to any of the following uncontrollable events: Bad Weather, Holiday, Airport Security Check and Customs Inspection.
We ship goods on Monday, Tuesday and Friday each week. We will update you the DHL_HK tracking number in the second working day.
You can track your package's journey via the following link:
http://www.dhl.com/en.htmlYour package will be forwarded once it's delivered in the UK. The DHL_UK tracking number will be updated immediately once it gets picked up.
We suggest you install "17TRACK" APP. It sends you Notifications for each update of your package's journey. It's very convenient!
Your early clicking "Confirm Order Received" will be really appreciated! Sincerely hope you give us a 5 stars positive feedback if you are satisfied with the item and service. Hope you not give us 1, 2, or 3 stars feedback, they are equal negative feedback. Your positive feedback is a motivation to improve our service. Thank you in advance!
To have a better shopping experience, please read the TIPS below carefully:
1. Please leave us message for requesting extending delivery date if the shipping delays. We will do it at GMT+1:00 to GMT+10:30 (Beijing Time: 09:00-18:30). Meanwhile, we will contact the logistics provider and ask it investigate where the parcel is if you can't receive it over 10 working days.
2. If the parcel was repacked or you find out the weight and the "KG" on the label do not tally, you MUST shoot an unpacking video as evidence.
Please kindly don't open a dispute before communicating with us if there is any issue.
Thank you for placing an order from us!
Sincerely, Ocean