Dziś dostałem odpowiedź:
Clyde C
2016-09-02 06:45:41
Dear,
We relly feel so sorry for the problem you have met, here you can note this :
1.Pls tell us your track number after you send it.
2.After we get your rebck phone,we can make full refund to you or send you a new one.
pls send it to this address.
ABZ Logistics GmbH -HQYG
Attn: C90723HQYG
(please write this number on the parcel, otherwise our warehouse can not receive your parcel)
Schubertstra?e 67
15234
Frankfurt (Oder)
Germany
best regards
Sherry
JA
2016-08-31 23:42:42
https://youtu.be/cQc9RtU2WbUPlease send a new phone and a courier will take damaged phone.
Clyde C
2016-08-31 23:31:39
Dear
Thank u for your patience and feedback
Would you mind settle down and not open the disoute now? Please
Would you mind take a video on yotube for us ?
We will check the problem for you.
After we check , no matter battery or phone hardware ,we will give you a reasonable and satisfied solution asap.
Please do not worry about it.
Regards
Sherry
JA
2016-08-31 23:20:54
Hello,
I have received my phone.
The package was intact and the box of the phone was whole.
Phone is turning on but the screen is entirely black. LCD isn't broken or cracked, it just stays at a black screen.
When I touch the low placed buttons, vibration is working.
How can I return it or exchange
Dodam że nie mogę otworzyć sporu i nie potwierdziłem odbioru telefonu.
Co radzicie?