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How to cancel preorder

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How to cancel preorder

Postprzez Albaris » 22 cze 2015, o 11:30

Hello

I wish to cancel preorder on Elephone p8000 and get a refound. According to this page:
http://www.coolicool.com/return-policy.html i should be able to simply cancel my order at "my orders" page, but the only actions i can take are "view" and "buy again" and help page is nowhere to be found. I also tried to contact support via live chat, but after waiting for more than 1h the queue stopped.
Albaris
 
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Dołączył(a): 16 lut 2015, o 17:13

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Re: How to cancel preorder

Postprzez coolicool » 22 cze 2015, o 12:30

dear ,

I want to know why you want to cancel the order ?

Looking forward to your early reply!
$199.99 for Elephone S7

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Re: How to cancel preorder

Postprzez Albaris » 22 cze 2015, o 13:20

coolicool napisał(a):Kod został ukryty, aby go zobaczyć zarejestruj się lub zaloguj!


Thanks for a quick answer.
After doing a bit of research i learned that p8000 is, for the most part, a downgrade when compared to p7000 (weaker cpu, no gorilla glass, battery cant be removed being the main reasons). I also learned that delivery of the previous model was seriously deleyed. I have made a rash decision based on a fact that ELE- code i have obtained was about to expire. Taking all that into a consideration i decided that i is not worthy pre-ordering the phone that may or may have not further issues thus i have decided to buy different phone.
Albaris
 
Posty: 11
Dołączył(a): 16 lut 2015, o 17:13

Re: How to cancel preorder

Postprzez coolicool » 23 cze 2015, o 10:42

Albaris napisał(a):Kod został ukryty, aby go zobaczyć zarejestruj się lub zaloguj!


Thanks for a quick answer.
After doing a bit of research i learned that p8000 is, for the most part, a downgrade when compared to p7000 (weaker cpu, no gorilla glass, battery cant be removed being the main reasons). I also learned that delivery of the previous model was seriously deleyed. I have made a rash decision based on a fact that ELE- code i have obtained was about to expire. Taking all that into a consideration i decided that i is not worthy pre-ordering the phone that may or may have not further issues thus i have decided to buy different phone.


ok ,dear . i know the reason now ,i think you can change to be touch 2 ,how do you think of it ? Or Meizu M2 Note ?

Looking forward to your early reply!
$199.99 for Elephone S7

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Re: How to cancel preorder

Postprzez Albaris » 23 cze 2015, o 14:49

Personally i was thinking about:
http://www.coolicool.com/lenovo-k3-note-mtk6752-17ghz-octa-core-55-inch-fhd-screen-android-50-4g-lte-smartphone-g-39194
but the price in your store is slightly higher than in some of your competition here on the forum, not to mention it is 5$ cheaper than what i have already paid. Would it be possible to change the order to this phone + some 10-15$ ear phones or tempered glass protective film for it to make up for the difference in price?
Albaris
 
Posty: 11
Dołączył(a): 16 lut 2015, o 17:13

Re: How to cancel preorder

Postprzez coolicool » 24 cze 2015, o 07:33

Albaris napisał(a):Kod został ukryty, aby go zobaczyć zarejestruj się lub zaloguj!


yeah ,we can ,could you tell me your order number? we can change the phone to k3 note and send you a rempered glass protective film. :-)
$199.99 for Elephone S7

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Re: How to cancel preorder

Postprzez Albaris » 24 cze 2015, o 21:26

I have sent you PM with order number
Albaris
 
Posty: 11
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Re: How to cancel preorder

Postprzez coolicool » 26 cze 2015, o 12:06

Albaris napisał(a):Kod został ukryty, aby go zobaczyć zarejestruj się lub zaloguj!


Ok,dear .i will check it
$199.99 for Elephone S7

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